
Version | 1.4.6 |
Experience | 3x |
Spirit | 3x |
Drop | 1x |
Gold | 1x |
Experience Quest | 5x |
Spirit Quest | 3x |
Last Updated: [September 20, 2025]
1. Scope of Refunds
Refunds under this Policy are limited to monetary transactions processed through our official payment gateways (e.g., credit cards, PayPal, mobile payments, etc.
2. Eligibility Criteria for RefundsTo qualify for a refund, requests must meet strict criteria to prevent abuse, fraud, or disruption to the Game's virtual economy. We evaluate each request on a case-by-case basis, considering factors such as purchase history, usage patterns, and compliance with our ToS.
3. Refund ProcedureTo request a refund, follow these steps promptly: 1. Submit a Support Ticket, 2. Initial Review, 3. Decision and Processing, 4. Escalation, 5. Tracking.
4. Refund Amounts and DeductionsFull Refunds, Partial Refunds, Currency Conversion, and Taxes and Fees. Contact the admin to asking for details.
5. Dispute ResolutionIf you disagree with our decision: First, exhaust our internal support process, For unresolved issues, submit to binding arbitration under the American Arbitration Association (AAA) rules, or equivalent in your jurisdiction, and Class actions are waived; disputes must be individual.
6. Contact InformationPhone: +6281274405412.